A data map is beneficial at the onset of a project for future planning and onboarding. We explain our approach to one and the benefits it can have for your community.
Why we recommend doing a data flow map first
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Alex James Articles
How to create a successful donation model
A donation campaign can be an ideal alternative payment option to subscription plans and we share our best methods on leading a successful campaign.
Segmenting community members by contributions and activity
By segmenting your users, you can determine the needs of each specific community subset and, in the end, give your community members the attention and resources they need.
User onboarding strategy: an Introduction Area for new members
Joining a digital community can be intimidating which is why we recommend including an introduction forum where new users can feel comfortable posting for the first time.
Moderation & Toxicity Prevention Techniques
To maintain a healthy and thriving community, we share the tools to implement from the beginning to help moderate content and prevent toxicity from spreading.
How to correctly alert and communicate with your community members
Community managers have several means of communication, from inside the community to external methods. We outline strategies for communication as well as implementation and base technology options you have.
Creating a unique and positive identity for your community
As a community leader, you have the opportunity to guide the direction of your community’s interactions and we outline our approach in how to guide it in a meaningful and positive way.
Growing a community with gamification and incentivization
Growing a community heavily relies on keeping users engaged. We help guide you in incentivizing your community and building interactions that will continue to grow and develop your membership.
Understanding Mobile vs. Desktop Users: Why Communities Matter on Mobile
We explore the mobile experience on the web, and important considerations for communities on mobile before we get to ways to improve your mobile experience.