Maintaining a healthy and welcoming forum requires a solid moderation system that encourages good behavior while addressing rule violations fairly. A warning points system is an effective way to manage misconduct without resorting to immediate harsh punishments. Implementing this forum moderation tip can help you create a positive environment for your users by discouraging repeat…

MPOWR For more than 10 years, MPOWR has helped agency networks better collaborate and create real, impactful change with their case management system. Originally developed to help homeless individuals find stabilization in life, MPOWR has since evolved to encompass multiple industries such as community impact, education, public safety, family services and much more. MPOWR approached…

Tinnitus Talk is a community of 40k+ users where awareness can be raised about tinnitus, those with tinnitus can get support, and patients can be connected with researchers. Started in 2011, over 600k+ messages have been shared on the site between users and experts about experiences, research, and how to support the cause. Project goals…

Implementing social media into your brand’s marketing strategy may seem a daunting task. With a variety of platforms at your disposal, it can be difficult to determine which are right for you and how to optimize your performance across these ever-developing platforms. Here are a few things to consider as you develop your brand’s social…

Introducing our AI moderation tool, a system designed to enhance online community engagement by filtering out toxic communication automatically, allowing your leadership team to focus on larger community goals and connecting with members.

Run The Edge is a growing community of running enthusiasts. The came to us with a need to update their Shopify site to support their large community base and that led us to update their user experience and design, improve site performance, launch a new community, and develop a native app experience.