In 2019 we built a Slack and Discord bot to help boost camaraderie and we shared it for free. Shortly after, we wrote about why we built it and how the concept impacted our team. Now, a bit later, we wanted to assess the bot.

What is the House Cup bot?

It’s a simplistic bot built to help improve culture, recognition, and relationships for those using it by allowing people to award or remove points from each other following a concept from the Harry Potter books. People can be added to “houses” to form teams, individual and house points are kept track of, new “semesters” or periods can be started, a leaderboard shared, and more. You can learn more about it here.

A look at usage

As of July 13, 2021, 3,727 servers have installed it. Over 90% of the servers, over 75% of the users, and almost 90% of the messages processed are using Discord. To get a better understanding of usage though, we looked at servers that had an average of 15 or more messages processed per month based on the number of whole months from installation to the report.

That group made up 13% of all the servers that have installed it and they account for 26% of all users and 71% of all messages.

Averaging:

  • 73 messages processed per month based on the number of whole months from installation to the report
  • 119 users per server

Totaling:

  • 488 servers
  • 57,951 users
  • 136,961 messages processed

What are people saying?

We asked for some feedback on the bot to get an idea if the bot was helping the way we intended. There were 30 respondents to the survey and the feedback was quite positive. Take a look!

From those who responded to the survey, 27% are using it on Slack and 73% are using it on Discord which aligns with the environment it is being used in as 23% indicated using it in a work setting and 63% indicated using it in a setting with a group of friends.

Some of the reasons mentioned that their group chose to use it were:

  • As a way to reward
  • For competition
  • To help with engagement and motivation
  • As an easy way to tally points
  • And of course, for fun

How does our own team feel about it?

We love it, it was our idea after all! Doing our best to be unbiased, members of our team filled out a similar survey. Over 80% indicated that it:

  • had a positive or very positive impact on our culture, relationships, communication, and onboarding new people
  • has increased social interaction in our team
  • has lead to positively recognizing people in more often

In the words of one teammate:

I feel like it has brought people closer in the way everyone interacts. Even though they’re just fake internet points, it’s nice to give or receive points in the sense of saying, “Hey, I see you, I appreciate you, have some points.”

The takeaway

Overall, people utilizing the House Cup bot feel a positive impact, an increase in social interactions, and an increase in positive recognition within their community. The bot is used most often with Discord and amongst a group of friends but is used via Slack and for work as well.

Our team really enjoys the House Cup bot and we’re glad other Slack and Discord communities are too! We’re working on a great update to the bot for a future release and will continue to assess the bot and collect information on its use.

Stay on the lookout for more ways we’ll be supporting Discord and Slack communities too! 😉

Nikki Radloff
Written by Nikki Radloff

Creative Director & Editor-in-Chief for Audentio. Minimalist at heart and a sucker for stories—whether told, written, created in art, or played in a video game.